Contact Us

Our head office is at Emily House, 202-208 Kensal Road, London W10 5BN, telephone number 020 8354 5500.

Our Customer Contact Team is available from 9.30am to 4.30pm, Monday to Friday, except Bank Holidays.

To contact us online, please use the form below. Please note that all the information you provide will be treated in the strictest confidence in line with the UK General Data Protection Regulation (UK GDPR). If you would like to see our full Privacy policy please click here.

Further information on how to contact Octavia can be found on our housing website.